Manual water softeners are one of the most popular types of softener fitted to Commercial Glasswasher and Dishwashers. Its role in ensuring the on-going operation of the catering equipment it is protecting cannot be stressed enough. By ensuring a constant supply of softened water the benefits include consistent wash results, can lower detergents and chemical use, reduction in lime scale build up which if allowed to build up will increase operating costs and ultimately lead to expensive breakdowns. Finally for a new machine, if not fitted with a water softener, any breakdowns caused by lime scale build up will not be covered by the manufacturers guarantee.

How often you will have to regenerate your water softener will depend upon its size and the throughput of water. In the case of very light use as little as once a month may be sufficient, when used heavily or in areas of harder water then as often as twice a week may be necessary. It is important to monitor the operation of the water softener, by checking for signs of white scale build inside the machine and by monitoring the wash result. The hardness of your water supply can change and it may therefore become necessary to change the frequency of regeneration.

The manual water softener has to ports which have taps, an upper inlet which is connected via a hose to the water supply and the lower outlet which is connected to the catering appliance. When the softener is operating and supplying the equipment the taps on both ports should be in the 9 o’clock position.

Regeneration Process

1. Ensure that there are pipes fitted to the drain side of both the taps and that these pipes are either over a bucket or sink, as there will be some water released under mains pressure.

2. Turn both taps to the 3 o’clock position.

3. Once the water has drained, release the top lid of the water softener by undoing the large handle on the top.


5. Pour between 1 and 2 kg (depending on the make and size of softener) into the top of the softener.

6. Replace the lid, making sure that the rubber seal is fitted correctly and is clean, and tighten top knob.

7. Making sure that the drain pipe from the bottom tap is still in place over a bucket or sink turn the top tap to the 9 o’clock position.

8. A gentle flow of water will start as the regeneration process begins.

9. Allow the water to flow until the water going coming from the drain pipe is clear and does not taste salty.

10. Turn bottom tap back to the 9 o’clock position and you have finished regenerating your softener.

11. Customers have found it useful to attach a label to the softener or appliance to keep a note the time and date when the last regeneration took place.Manual Water Softener